- 5 star 185
- 4 star 26
- 3 star 6
- 2 star 3
- 1 star 1
What customers wrote
Showing 179 reviews with written feedback, out of 221 total ratings.
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Verified Buyer
Easy
Response from Gerbs
<p>Hi Ann! Quick and simple is just how we like checkout to feel, glad it worked out that way for you.<br><br>Warmly,<br>The Gerbs team</p>
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Verified Buyer
It was fast and easy for delivery. This is such a great company with amazing products. If you're looking for cleaning eating and to make healthier choices. Definitely give them a try.
Response from Gerbs
<p>Hi Laureen! Fast and easy is exactly the kind of order we like to hear about.<br><br>Warmly,<br>The Gerbs team</p>
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Verified Buyer
Love the order again feature. Love the pictures.
Response from Gerbs
<p>Thank you, Steven. The reorder button is one of our favorite recent additions too, saves a lot of hunting through old emails for what you bought last time! Glad the photos are helping you see exactly what's landing in the bag.<br><br>Thanks again,<br>Gerbs customer care</p>
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Verified Buyer
Easy shopping
Response from Gerbs
<p>Hello Ann, simple and easy is exactly what checkout should be, and we're glad that was your experience. We appreciate you taking a moment to share it.<br><br>Sincerely,<br>The Gerbs team</p>
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Verified Buyer
First order was excellent. So I'm back for more.
Response from Gerbs
<p>Hi Terrence, glad the first bag earned a second order, that is exactly the kind of consistency we aim for. Welcome back.<br><br>Warmly,<br>The Gerbs team</p>
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Verified Buyer
very easy to order and speed in delivery
Response from Gerbs
<p>Hi Steven! Good to hear the order came together smoothly and reached you quickly. Getting a bag into your hands without delay matters to us, especially once an order is placed.<br><br>Sincerely,<br>The Gerbs team</p>
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Verified Buyer
Always great products and service.
Response from Gerbs
<p>Hello Stephanie, always is a word we take seriously, so hearing it from someone who keeps coming back means a lot. We will keep doing our part to earn it.<br><br>All the best,<br>Your friends at Gerbs</p>
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Verified Buyer
na na
Response from Gerbs
<p>Hi Sara! Five stars made our day, even without the details. Glad we earned it.<br><br>Warmly,<br>The Gerbs team</p>
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Verified Buyer
Okay
Response from Gerbs
<p>Hi John, a simple word, so we will keep our reply simple too: thank you for taking the time to rate your order. If anything along the way could have earned that fifth star, we would like to know.<br><br>Best regards,<br>Gerbs customer care</p>
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Verified Buyer
Very excited to try these products as my child as several severe allergies that make daily life difficult - truly so grateful and hopeful these will help expand her diet safely!
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Verified Buyer
Ordering from Gerbs for years! Always a high quality product and so appreciated by my family members with several allergies.
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Verified Buyer
My son who is anaphylactic to milk, eggs, peanuts, tree nuts, soy, peas, and shellfish love these products! He is finally gaining weight and has hit the growth chart since adding in the trail mix and pumpkin seeds. He eats them everyday over his avocado.
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Verified Buyer
Wowed by quality and consistency.
Response from Gerbs
<p>David, consistency is something we work hard to get right every batch, so it means a lot to hear it shows.<br><br>Take care,<br>The Gerbs team</p>
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Verified Buyer
I’ve been ordering my seeds from you for a number of years. Love everything. Thankfully choc chips are back!
Response from Gerbs
<p>Natalie, years of ordering and still excited about a restock says a lot, and we're glad the chocolate chips made it back in time for you! Loyalty like yours is exactly why we keep at it.<br><br>Thanks so much,<br>Everyone at Gerbs</p>
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Verified Buyer
We love Gerbs!!
Response from Gerbs
<p>Hi Holly, that kind of love for the brand is exactly why we keep doing what we do. So happy to have you as part of the Gerbs family!<br><br>Thanks so much,<br>Everyone at Gerbs</p>
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Verified Buyer
I’m really so excited buy support to your business. Because I’m allgeri nut.
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Verified Buyer
Naa
Response from Gerbs
<p>Thank you, Jennifer. Five stars for a short review made us smile this morning, and we'll take it! Glad to have you as part of the Gerbs family.<br><br>Thanks again,<br>Gerbs customer care</p>
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Verified Buyer
Safe food. Safe factory. Convenient website. Thank you for all that you do!
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Verified Buyer
Great quality products, easy to navigate site.
Response from Gerbs
<p>Ken, it's good to hear the site made ordering simple and that the quality lived up to it. Easy browsing and a bag worth reordering is exactly the combination we aim for.<br><br>Best regards,<br>Gerbs customer care</p>
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Verified Buyer
I have a ridiculous number of food sensitivities. I am grateful that Gerbs provides safe and healthy snacks. Thank you Gerbs.
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Verified Buyer
Long time customer, keep coming back.
Response from Gerbs
<p>Hey C, being a long time customer means a great deal to us, and knowing you keep coming back tells us we are doing something right. We look forward to your next order.<br><br>Sincerely,<br>The Gerbs team</p>
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Verified Buyer
Nut free. And very good quality
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Verified Buyer
I have been waiting for a long time for these mini chocolate chips to come back in stock, I was so happy to get the email saying they were back, so I placed the order right away. I previously ordered from Amazon but then they didnt have them anymore so I got your email by searching for you. The shopping experience was easy.
Response from Gerbs
<p>Hello Barbara, that restock email timing could not have worked out better, and we're happy you caught it right away. Glad the ordering experience matched the wait.<br><br>Thanks again,<br>The Gerbs team</p>
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Verified Buyer
Always fast and easy. And, I love the product!
Response from Gerbs
<p>Thank you, Kimberly. Fast and easy is exactly the goal on our end too, no fuss, just a good bag of seeds waiting on your porch. Glad the product keeps earning its spot in your pantry!<br><br>Thanks again,<br>Gerbs customer care</p>
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Verified Buyer
Some of these are more expensive than competitors, but since they're all contaminated then I have no other choice. Products all taste good
Response from Gerbs
<p>Hi Eaq, the extra care behind each batch does add to the cost, and it means a lot that the taste still makes it worth choosing. Appreciate you sticking with us.<br><br>Thanks again,<br>Gerbs customer care</p>
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Verified Buyer
Smooth sailing.
Response from Gerbs
<p>Hi Peter! Smooth sailing is exactly what we aim for from the first click to the last seed in the bag. Good to know this one went off without a hitch.<br><br>Best regards,<br>Gerbs customer care</p>
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Verified Buyer
Too much sugar
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Verified Buyer
I love that your products are natural and completely allergen free!
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Verified Buyer
Best deal on good priducts
Response from Gerbs
<p>Teresa, good products at a fair price is exactly what we aim for, glad it came through in your order.<br><br>Warmly,<br>The Gerbs team</p>
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Verified Buyer
love the new website!! love your products!
Response from Gerbs
<p>Thank you, Tara. The new site has been a big focus for us lately, so it means a lot to hear it is landing well, and we are glad the products keep you coming back!<br><br>Sincerely,<br>The Gerbs team</p>
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Verified Buyer
Great
Response from Gerbs
<p>Thank you, James. Short and to the point, and we're happy to hear it.<br><br>Take care,<br>The Gerbs team</p>
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Verified Buyer
Onion garlic pumpkin seeds are great!
Response from Gerbs
<p>Thank you, Sharon. Onion garlic is one of those flavors that quietly wins people over, glad it landed for you!<br><br>Warmly,<br>The Gerbs team</p>
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Verified Buyer
I have been purchasing from them for yrs. Never disappointed
Response from Gerbs
<p>Hi Thomas! Years of orders and still no letdown is exactly the kind of track record we hope for, not just the kind we hope to hear about. Means a lot that you keep coming back to us for your pantry staples.<br><br>Thanks again,<br>Gerbs customer care</p>
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Verified Buyer
So far so good
Response from Gerbs
<p>Hey Alexandra, so far so good is the kind of review we like seeing, means the first impression landed right. Hope the next order keeps that streak going.<br><br>Thanks so much,<br>Everyone at Gerbs</p>
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Verified Buyer
Awesome
Response from Gerbs
<p>Hi Rick, short and sweet, and we'll take it! Glad the experience earned five stars from you, that's exactly what we're aiming for with every order.<br><br>All the best,<br>Your friends at Gerbs</p>
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Verified Buyer
I cannot express my absolute gratitude to Gerbs! I'm allergic to hazelnuts, and have not been able to safely eat pumpkin seeds in years! I am thoroughly enjoying my first bag of pumpkin seeds. Thank you for offering a delicious and nutritious snack to enjoy. I am a returning customer for good!
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Verified Buyer
Easy, thanks for coupon.
Response from Gerbs
<p>Dimetra, glad the checkout was quick and the coupon came through without a fuss. That is exactly how ordering should go.<br><br>Thanks again,<br>Gerbs customer care</p>
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Verified Buyer
Gerbs natural cocoa powder is the absolute best for baking!
Response from Gerbs
<p>Hey Megan, cocoa powder does not get much love in reviews, so this is a nice surprise. Glad it is earning a steady spot in your baking rotation.<br><br>Best regards,<br>Gerbs customer care</p>
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Verified Buyer
All the information i was looking for about the products was very easy to find.
Response from Gerbs
<p>Wendi, it means a lot to hear the product details were easy to track down, since that is exactly what we want for anyone comparing options before they order.<br><br>With gratitude,<br>The Gerbs team</p>
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Verified Buyer
I have been ordering products some 2021. I have always had a great experience with the products and service.
Response from Gerbs
<p>Leslie, five years of ordering is no small thing, and it means a lot that the experience has held up the whole time. Thank you for sticking with us!<br><br>Thanks so much,<br>Everyone at Gerbs</p>
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Verified Buyer
Feel safe, feel free!
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Verified Buyer
Shipping is really expensive
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Verified Buyer
Great experience ordering. Great products.
Response from Gerbs
<p>Hey OC, glad the ordering went smoothly and the products delivered. Thanks for giving us a try!<br><br>Take care,<br>The Gerbs team</p>
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Verified Buyer
Discounts are confusing
Response from Gerbs
<p>Hello Joel, thank you for the honest note on the discounts. We know codes and minimums can be hard to track, and that is worth us looking at closely.<br><br>Sincerely,<br>The Gerbs team</p>
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Verified Buyer
Very easy and reliable
Response from Gerbs
<p>Thank you, Justine. Reliable is exactly what we aim for with every order, so this means a lot.<br><br>Take care,<br>The Gerbs team</p>
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Verified Buyer
Easy and quick.
Response from Gerbs
<p>Julie, that is exactly what we aim for when someone places an order with us, so it is good to hear it came together that way.<br><br>Sincerely,<br>The Gerbs team</p>
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Verified Buyer
Love the dried fruit that has many uses.
Response from Gerbs
<p>Thank you, Mike. Dried fruit is one of those bags that ends up everywhere, trail mix, oatmeal, straight off the cutting board, so hearing you put it to good use made us smile!<br><br>All the best,<br>Your friends at Gerbs</p>
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Verified Buyer
Peanut allergy in my house. Great place to shop!
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Verified Buyer
Good
Response from Gerbs
<p>Hey Joe, we will take it. Hope the next order treats you just as well.<br><br>Sincerely,<br>The Gerbs team</p>
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Verified Buyer
This website is super user friendly and easy to place orders
Response from Gerbs
<p>Hey Kim, easy ordering is exactly what we're going for, so this made our day. Thanks for giving the site a shot.<br><br>Warmly,<br>The Gerbs team</p>
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Verified Buyer
Sooo pleased that you just sent a code to use for anccess, instead of requesting an ALWAYS FORGOTTEN PASSWORD. EVERYONE SHOULD TRY THAT.
Response from Gerbs
<p>Hello Herbert, the one-time code sign-in went live not long ago, and it is nice to hear it is solving the password headache for you. We will pass your vote of confidence along to the team that built it.<br><br>Sincerely,<br>The Gerbs team</p>
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Verified Buyer
Good Product
Response from Gerbs
<p>Hello Luis, good to hear it hit the mark. We appreciate you taking the time to say so.<br><br>Thanks again,<br>The Gerbs team</p>
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Verified Buyer
Great!
Response from Gerbs
<p>Thank you, Anonymous. Short and sweet, and we'll take it! Glad the order went smoothly for you, and we hope the next bag hits just as well.<br><br>Thanks so much,<br>Everyone at Gerbs</p>
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Verified Buyer
Easy site to navigate and complete my shopping experience
Response from Gerbs
<p>Milja, glad the site made it quick to get through your order. That's exactly the experience we want shopping with us to feel like.<br><br>Take care,<br>The Gerbs team</p>
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Verified Buyer
I love pumpkin seeds.
Response from Gerbs
<p>Hello Arthur, pumpkin seeds are one of our best sellers for exactly that reason, and we are glad ours earned a spot in your rotation. Thank you for taking the time to share that with us.<br><br>Best regards,<br>Gerbs customer care</p>
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Verified Buyer
it worked out well, thanks.
Response from Gerbs
<p>Michael, good to hear everything worked out well with your order. We appreciate you taking the time to let us know.<br><br>With gratitude,<br>The Gerbs team</p>
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Verified Buyer
Thank for providing nut free granola and seeds
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Verified Buyer
Ordering was easy and there were plenty of options
Response from Gerbs
<p>JoAnn, easy ordering and a full lineup to pick from is the combo we're always chasing. Glad it came together that smoothly.<br><br>All the best,<br>Your friends at Gerbs</p>
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Verified Buyer
Thank you!
Response from Gerbs
<p>Hey Margo, that's kind of you to say. We're glad the order came together well, and we hope the bags are just as good as expected.<br><br>With gratitude,<br>The Gerbs team</p>
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Verified Buyer
Great worry-free products 10/10 totally recommend
Response from Gerbs
<p>Melissa, a recommendation like that from someone who has tried the bags means a great deal to us. We are glad the ordering experience matched what is inside, and we will pass your note along to the team.<br><br>With gratitude,<br>The Gerbs team</p>
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Verified Buyer
I love that Gerbs is an American company that offers so many allergy-friendly items that I can't find in my local stores! The website is quick and easy to use, and I love that I can pay with PayPal for added security.
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Verified Buyer
Pumpkin seeds are delicious
Response from Gerbs
<p>Erica, pumpkin seeds getting that kind of reaction is exactly why we dry roast them the way we do. Thanks for letting us know they hit the mark.<br><br>Warmly,<br>The Gerbs team</p>
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Verified Buyer
The ordering experience went smoothly and quickly. I prefer to order my pumpkin seeds directly from Gerbs instead of through Amazon. Although I'll order your Gerbs pepitas from Amazon in a pinch. Your pepitas are the best!
Response from Gerbs
<p>Hi Bridget! Good to hear ordering direct was quick and easy, that's exactly how we want it to go. And it's great knowing the pepitas win you over wherever you grab them from. We'll keep the bags coming.<br><br>Thanks again,<br>Gerbs customer care</p>
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Verified Buyer
good experience
Response from Gerbs
<p>Michael, good to hear the order went smoothly from start to finish. We'll keep it that way.<br><br>Take care,<br>The Gerbs team</p>
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Verified Buyer
Ttt
Response from Gerbs
<p>Thank you, Charles. We're glad the order earned five stars, even if the review itself was brief. Hope the bag hits the spot every time.<br><br>With gratitude,<br>The Gerbs team</p>
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Verified Buyer
Easy
Response from Gerbs
<p>Hi Barry, glad checkout came together without any fuss. That's exactly how ordering should go.<br><br>Warmly,<br>The Gerbs team</p>
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Verified Buyer
Flower seeds are fresh, I like it a lot
Response from Gerbs
<p>Tinia, glad the flower seeds are hitting the mark for you! Freshness is something we pay close attention to, so it's great to hear it shows.<br><br>Thanks again,<br>The Gerbs team</p>
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Verified Buyer
New website is great!!
Response from Gerbs
<p>Erica, that is great to hear. The team put a lot of work into the new site this year, so knowing it is landing well for you makes the effort worthwhile.<br><br>With gratitude,<br>The Gerbs team</p>
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Verified Buyer
It is very easy to order online.
Response from Gerbs
<p>Hi Tiffany! Good to hear checkout didn't give you any trouble, that's exactly how ordering a pantry staple should feel. Thanks for taking a moment to say so.<br><br>All the best,<br>Your friends at Gerbs</p>
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Verified Buyer
Love your products and service. Thank you.
Response from Gerbs
<p>Hello Lisa, that means a lot coming from someone who's tried the products and the service both. Thank you for taking the time to say so!<br><br>Warmly,<br>The Gerbs team</p>
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Verified Buyer
Because of a 20 yo injury that was largely untreated, to be sure it was disbelieved by the many doctors after my workman comp case was closed tho i could barely walk at the time, I have been suffering from major inflammation. Changing my diet has proved that it truly matters-sugar, nightshades, and nuts are all either inflammatory for me or cause insulin ups and downs esp in the case of nuts. It is a slow process, but i can feel the inflammation lifting. Gerbs really is a shining gem in the sustenance department!! A giant step to reclaiming our temples!
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Verified Buyer
Shopping was great and easy. Need a quick turnaround because I am leaving out of state Friday so I’m hoping this gets here before I leave as I will need it for traveling.
Response from Gerbs
<p>Hey Vivian, glad checkout felt quick and easy. We know a trip deadline adds pressure, so your order is already moving through our warehouse as fast as we can get it out the door. Hope it lands in plenty of time for your travels!<br><br>All the best,<br>Your friends at Gerbs</p>
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Verified Buyer
I’m excited to try your products, as they are the first I’ve been able to find that are safe for me to consume, as I have a lot of the common allergens you are free of.
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Verified Buyer
So far, so good.
Response from Gerbs
<p>Hi Gerard, glad things are off to a solid start. We'll aim to keep it that way with every order after this one.<br><br>Best regards,<br>Gerbs customer care</p>
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Verified Buyer
good
Response from Gerbs
<p>Hi Kazi! Good is good to hear, thanks for taking a moment to let us know.<br><br>Warmly,<br>The Gerbs team</p>
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Verified Buyer
Thank you for working on your ordering platform! It has come a long way and made the ordering process much simpler.
Response from Gerbs
<p>Hi Kelly! It has been a real focus for us to smooth out the ordering process, so it means a lot to hear it is showing on your end. We will keep at it.<br><br>With gratitude,<br>The Gerbs team</p>
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Verified Buyer
Fast and efficient
Response from Gerbs
<p>Greg, efficient is exactly the standard we hold ourselves to, and it's good to know it came through clearly on your order. Thank you for taking a moment to mention it.<br><br>Sincerely,<br>The Gerbs team</p>
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Verified Buyer
Looking forward to delivery
Response from Gerbs
<p>Hi Justin, we hope the wait feels worth it once that box lands on your porch. Thanks for giving us a shot, and we think the bag will make a good first impression.<br><br>Thanks again,<br>Gerbs customer care</p>
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Verified Buyer
easy peasy
Response from Gerbs
<p>Christina, simple is exactly the goal when you just want to get your order and go. Glad checkout stayed out of your way this time.<br><br>Sincerely,<br>The Gerbs team</p>
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Verified Buyer
Product is great! Wish shipping wasn't as much as the product 🙁
Response from Gerbs
<p>Hello Maria, glad the product is hitting the mark. Shipping cost is a fair point, and we do offer free shipping on orders over $59.99 if that helps on future orders.<br><br>Sincerely,<br>The Gerbs team</p>
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Verified Buyer
Glad to find certified dairy free dutch process cocoa
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Verified Buyer
Easy to shop and love the none flashy easy to navigate store.
Response from Gerbs
<p>Jonathan, that's exactly what we're going for, no flashy distractions, just a clear path to the bag you came for. Good to hear it worked that way for you!<br><br>All the best,<br>Your friends at Gerbs</p>
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Verified Buyer
We are so thankful for your products!
Response from Gerbs
<p>Alison, that kind of gratitude is exactly why this work stays rewarding, and we are glad the products have earned a place in your routine.<br><br>With gratitude,<br>The Gerbs team</p>
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Verified Buyer
I almost bailed because it wouldn't let me choose my state, but I backed up and started over and it worked. Love your product!
Response from Gerbs
<p>Hi Margaret! Glad you stuck with it after the state field gave you trouble, that is exactly the kind of snag we want gone for good. Thanks for sticking around for the seeds too.<br><br>Best regards,<br>Gerbs customer care</p>
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Verified Buyer
I have no comment
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Verified Buyer
Shipping is too high
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Verified Buyer
Great resource for allergy sufferers.
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Verified Buyer
I love your products!
Response from Gerbs
<p>Hi Deborah, a note like this is a nice thing to find in the morning. Knowing the bags are earning their spot in your pantry is exactly what keeps us at it.<br><br>Sincerely,<br>The Gerbs team</p>
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Verified Buyer
I love the products from Gerbs and they have made it easier to shop on line with them.
Response from Gerbs
<p>Gwendolyn, so glad the online shopping side has gotten easier, that part is easy to take for granted until it works smoothly. Good to have you ordering with us.<br><br>Thanks again,<br>Gerbs customer care</p>
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Verified Buyer
Buying direct from Gerbs is less expensive than Walmart with faster delivery.
Response from Gerbs
<p>Thank you, Robert. Value and speed both matter to us, since most of our customers are buying in volume as a pantry staple rather than a one-off treat, so it is good to hear ordering direct worked out better on both counts.<br><br>With gratitude,<br>The Gerbs team</p>
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Verified Buyer
You guys are the bees knees!! Thank you for creating safe food for us!! 🙂
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Verified Buyer
...
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Verified Buyer
Very expensive, but reliable for life threatening allergies.
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Verified Buyer
Great! Fast and easy to do. Product always fresh and exactly as advertised! Been ordering from Gerbs for years!
Response from Gerbs
<p>Hi Sharon, years of orders and the bags still land fresh and as described, that consistency is exactly what we aim for. Glad checkout keeps being easy too.<br><br>Take care,<br>The Gerbs team</p>
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Verified Buyer
The website can be glitchy sometimes but I love your products so I persevere!
Response from Gerbs
<p>Hello Joan, that persistence means a lot, and we know the site doesn't always make it easy. We're working through some rough patches as we update things behind the scenes, so hearing the products are worth the trouble is good to know.<br><br>All the best,<br>Your friends at Gerbs</p>
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Verified Buyer
Great! Loving all the allergen-free options. I haven't found this anywhere else!
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Verified Buyer
Thanks
Response from Gerbs
<p>Hi Rebecca, happy to see the five stars. Thanks for taking the time to leave a review.<br><br>Warmly,<br>The Gerbs team</p>
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Verified Buyer
Thank you!!!!!!
Response from Gerbs
<p>Hello Colleen, that kind of enthusiasm is a nice way to start the week over here! Whatever made your order a win, we're happy to have been part of it, and we hope the next bag lands just as well.<br><br>Thanks so much,<br>Everyone at Gerbs</p>
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Verified Buyer
Found the items I wanted. This is my 2nd order. Loved my last order of pumpkin seeds. 🙂
Response from Gerbs
<p>Hello Miren, good to see you back for a second order, and glad the pumpkin seeds were worth coming back for. Finding what you want quickly is exactly how shopping should go.<br><br>Sincerely,<br>The Gerbs team</p>
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Verified Buyer
Good company with great products and clean manufacturing processes.
Response from Gerbs
<p>Hey Joleen, keeping the manufacturing process clean is something we take seriously every day, so it means a lot that it comes through in what you received. Thank you for the trust.<br><br>Sincerely,<br>The Gerbs team</p>
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Verified Buyer
I love Gerbs! Great product and nice to have an allergen free source.
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Verified Buyer
Your company is very appreciated. Quality is excellent
Response from Gerbs
<p>Hey Roycelyn, that means a lot coming from someone who could pick anywhere to order from. Quality is the thing the whole team obsesses over most, so hearing it land is exactly the kind of note we like to see.<br><br>Thanks so much,<br>Everyone at Gerbs</p>
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Verified Buyer
Always appreciate the quality of products.
Response from Gerbs
<p>Hey Jeff, that consistency is something the whole team cares about a lot, so good to know it keeps showing up bag after bag!<br><br>Thanks again,<br>Gerbs customer care</p>
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Verified Buyer
Easy to order and products arrive in good condition.
Response from Gerbs
<p>Karin, smooth ordering and bags that arrive intact is the whole goal, so this made our day. Thanks for letting us know it landed well.<br><br>Take care,<br>The Gerbs team</p>
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Verified Buyer
Excellent product and service
Response from Gerbs
<p>Hello Karen, good to hear both the product and the service hit the mark. We appreciate you taking the time to say so.<br><br>Take care,<br>The Gerbs team</p>
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Verified Buyer
love you guys!! Amazing cherries & so easy to order. Thank you
Response from Gerbs
<p>Thank you, Darrell. The cherries are a favorite around here too, and it is good to know ordering was easy from start to finish. We will pass your kind words along to the team!<br><br>Best regards,<br>Gerbs customer care</p>
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Verified Buyer
Good experience. A little slow.
Response from Gerbs
<p>Marilyn, glad the order came together well, and noted on the slow part. Speed is something we keep working at, so this helps.<br><br>Sincerely,<br>The Gerbs team</p>
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Verified Buyer
Well done! The process is logical, direct and effecient.
Response from Gerbs
<p>William, logical and efficient is exactly what we aim for when we build out the ordering process, so it's good to know it came through that way for you. We'll pass the compliment along to the team.<br><br>With gratitude,<br>The Gerbs team</p>
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Verified Buyer
Husband loves Super 7 Seed Mix in his fruit and yogurt in the morning
Response from Gerbs
<p>Hello Julie, that combination with fruit and yogurt sounds like a great way to start the morning! The Super 7 mix is one of our most versatile bags for exactly that kind of everyday routine, so glad it's become a staple at your house.<br><br>Thanks so much,<br>Everyone at Gerbs</p>
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Verified Buyer
Love!
Response from Gerbs
<p>Leesa, short and that one word makes our whole day. Glad the order lived up to it, and we hope the next bag does too.<br><br>All the best,<br>Your friends at Gerbs</p>
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Verified Buyer
Good experience
Response from Gerbs
<p>Hey Sheldon, good and easy is exactly what we aim for with every order. Glad it came through that way for you.<br><br>Thanks again,<br>The Gerbs team</p>
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Verified Buyer
Finding tasty allergen free products are super expensive...don't buy that frequently as it is cost prohibitive. Great product!
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Verified Buyer
As always, easy breezy!
Response from Gerbs
<p>Emaria, easy breezy is exactly the reputation we want to keep, order after order! It is always nice when checkout just gets out of your way so you can get back to the pantry.<br><br>Thanks again,<br>Gerbs customer care</p>
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Verified Buyer
System keeps changing. Frustrating.
Response from Gerbs
<p>Hi Charmion, thank you for telling us. Changes to the site should make ordering easier, not more frustrating. We recently changed how signing in works, and you can now sign in with a one-time code sent to your email. We apologize for the disruption, and we have reached out to you by email as well.<br><br>With gratitude,<br>The Gerbs team</p>
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Verified Buyer
So far my place for allergy free for all time. Thank you.
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Verified Buyer
Nice
Response from Gerbs
<p>Carole, short and sweet, and we will take it. Glad the order went smoothly for you.<br><br>Sincerely,<br>The Gerbs team</p>
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Verified Buyer
So thankful for safe options to eat as I am very sensitive to gluten.
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Verified Buyer
excellent shopping experience
Response from Gerbs
<p>Hey Mark, glad to hear checkout was smooth and easy this time around. We'll take that as a win.<br><br>Take care,<br>The Gerbs team</p>
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Verified Buyer
You guys, this new website thst came up on my phone is SO MUCH BETTER! The old site was so hard to navigate that I honestly kind of dreaded it. As a long time customer, THANK YOU!
Response from Gerbs
<p>Hey Carla, the mobile site got a real overhaul recently, and knowing it finally feels easy to use on your phone makes that work worth it. Thank you for sticking with us through the old version and for taking the time to tell us!<br><br>With gratitude,<br>The Gerbs team</p>
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Verified Buyer
Glad to find the fruit couldn't find it anywhere else especially the diced mango.
Response from Gerbs
<p>Hi Edwina! Diced mango is one of those items that seems to disappear everywhere else, so we're glad you tracked it down here. Hope it earns a permanent spot in your pantry rotation!<br><br>Thanks again,<br>Gerbs customer care</p>
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Verified Buyer
I love the shells
Response from Gerbs
<p>Hi Shyamsunder! The shells get more love than you'd expect, we hear it from seed fans all the time. Glad they're hitting the spot for you, happy snacking!<br><br>Thanks so much,<br>Everyone at Gerbs</p>
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Verified Buyer
I tried to change half of my order immediately after I made it by emailing back and calling several times. Customer service was non-existent. I am happy with the 4LB lightly salted jumbo pumpkin seeds that I received.
Response from Gerbs
<p>Hi Gerard, you asked us to change your order and nobody answered your emails or calls. That is on us, and we are sorry. We are glad you are enjoying the lightly salted seeds, and we have reached out to you by email to make this right.<br><br>With gratitude,<br>The Gerbs team</p>
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Verified Buyer
I buy pumpkin seeds and blueberries. Products are always consistent
Response from Gerbs
<p>Rick, consistency is exactly what we aim for with every batch of pumpkin seeds and blueberries, so it's great to hear it shows.<br><br>Warmly,<br>The Gerbs team</p>
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Verified Buyer
Just saw a post on instagram last night. My one son has anaphylactic food allergies to dairy, eggs and all nuts. Very excited I found your company. Just placed my first order. Looking forward to making some great recipes with your products. Thank you
Response from Gerbs
<p>Hi Gina, welcome to Gerbs, and thank you for sharing why you found us. If you would like the full ingredient list or nutrition panel for anything you ordered, just reply and a real person will send it over.</p>
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Verified Buyer
Love and appreciate gerbs so much!
Response from Gerbs
<p>Hi Bree, it's always a good day when a review is this simple to answer. Thank you for sticking with us!<br><br>Take care,<br>The Gerbs team</p>
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Verified Buyer
simple and easy ordering..especially enjoy having Apple Pay available
Response from Gerbs
<p>Hi Thomas, Apple Pay was one of the newer additions to checkout, and it's great to hear it's making ordering simpler for you.<br><br>Warmly,<br>The Gerbs team</p>
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Verified Buyer
I love Gerbs!
Response from Gerbs
<p>Hey Dawn, that means a great deal to us. We put a lot of care into every bag that goes out, and it is good to know it shows.<br><br>Best regards,<br>Gerbs customer care</p>
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Verified Buyer
Fantastic experience. Couldn't be better.
Response from Gerbs
<p>Hey Michael, that is wonderful to hear, and we appreciate you taking the time to say so. Good news like this is what keeps a small team going.<br><br>Sincerely,<br>The Gerbs team</p>
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Verified Buyer
We have received several orders and are really happy to have a nut free option!
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Verified Buyer
While I am happy with the products I don't like the Handling Fees! Excessive and something I never see when I purchase similar products from other vendors
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Verified Buyer
I need to bring a recipe to a nut free friend's house so I found your site in Cht GPT and thought I'd give it a try. I read the back nutrition warnings for the items I have and they were made in a facility that shares equipment. I hope these are a hit!
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Verified Buyer
Very Good
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Verified Buyer
I truly appreciate being able to shop for nut-free, safe products. With my many food allergies I know I can rely on and trust your products. I’m happy to support local businesses and products made right here in the U.S.A. I haven’t shopped your site since April and I like the new design of your website; it makes it easier to shop on my iPhone. A huge Thank You to everyone at Gerbs for all you do to provide fresh and delicious nut-free products.I appreciate you!
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Verified Buyer
I didn't receive the 15% discount for adding my phone number.
Response from Gerbs
<p>Hi Russell. Thanks so much for the feedback. We will reach out to you by email to get this squared away.</p>
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Verified Buyer
The website was super easy to navigate through and of course amazing products!
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Verified Buyer
I enjoy my Super 10 often with plain Greek yogurt for an amazing meal!!
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Verified Buyer
I'm a new customer.
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Verified Buyer
Simple website, got to where I needed to go. Please don't complicate the website in the future
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Verified Buyer
VERY excited to try these allergen free products (so difficult to find). Thanks Gerbs!
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Verified Buyer
quick
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Verified Buyer
Great! Very easy to use!
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Verified Buyer
Excellent guarantee regarding other allergens.
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Verified Buyer
Overall satisfaction
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Verified Buyer
My rewards would not work. I have not been able to use them and they expire, and they won't apply to orders.
Response from Gerbs
<p>Hi Tanya. We are so sorry to hear about this. We will follow up by email to address this.</p>
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Verified Buyer
My shopping experience is excellent. So happy for these products that are allergen free as my daughter has allergies to all nuts and all seafood. Thank you so very much.
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Verified Buyer
I love all of your products that I have tried so far. The all purpose flour has an amazing flavor and not like typical allergy friendly flours.
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Verified Buyer
I have your pumpkin seed product, it is so good!
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Verified Buyer
I believe you should offer free shipping for longtime, frequent shoppers.
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Verified Buyer
Great products. Easy checkout process.
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Verified Buyer
Wide variety. Quality products.
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Verified Buyer
Nice
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Verified Buyer
I thought since this was my first order I would get a 10% discount but it didn’t show up and wasnt a deal breaker, still ordered. Thx
Response from Gerbs
<p>Hi Betty. Thanks so much for the great review and your patience. The discount code for new shoppers is sent to your email address. We have updated the verbiage to make this more clear. I followed up with an email with a discount code for your next purchase. Thank you!</p>
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Verified Buyer
Great! Great to find nut free
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Verified Buyer
My son has 5 of the top allergens. I've been researching for a while and finally found your foods and I can't tell you how grateful I am. Thank you!
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Verified Buyer
Looking forward to trying product. Navigating the site was easy.
Response from Gerbs
<p>Thanks for the kind words Robert! We've really put a lot of thought and effort into our site redesign. We are excited so to hear that you're enjoying the experience!</p>
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Verified Buyer
I have ordered from Gerb's several times. The quality of the product is exceptional.
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Verified Buyer
i received real person help from Ethan Thank you!!
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Verified Buyer
The super 7 seed mix is great , I eat the seeds everyday
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Verified Buyer
I'm glad to find your website and excited for my first order!
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Verified Buyer
So grateful to find a company that understands the challenges of living with food allergies. Your dedication to keeping your facility allergy free is highly appreciated.
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Verified Buyer
Products are great, delivery timely. Website sometimes has some glitches e.g. showing delivered orders as still processing.
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Verified Buyer
Great and glad you are allergen free!
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Verified Buyer
You made it possible for my daughter to have granola for the first time ever. And she’s almost 21! Thank you so much for all you do.
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Verified Buyer
I love the improvements to the website! Very user friendly now.
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Verified Buyer
The website interface is glitchy and frustrating.
Response from Gerbs
<p>Hi Nicholas, thank you for the honest feedback. A glitchy site makes a simple order harder than it should be. You caught us in the midst of a system upgrade, and we apologize for the frustration. We have reached out to you by email as well.<br><br>With gratitude,<br>The Gerbs team</p>
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Verified Buyer
Payment setup is sometimes mysterious.
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Verified Buyer
Quick Convenient Comprehensive
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Verified Buyer
I got some defective oats from one of my last orders. Some of the oats in the bag still had the hulls on them. It ruined the cookies I made. Its only 1 of 2 bad experiences I've had since I've been buying your products over the last 9-ish years. But, I sent an email about it and never got a response. So, that was disappointing. But overall, I love Gerbs. I only buy my cocoa, oats and snack items from you guys. I have a life threatening soy allergy... it can be tricky to find safe food. And, I trust your company. Plus, you literally have the best dried fruits around. I appreciate you guys.
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Verified Buyer
I attempted to use the offered "WELCOME10" coupon and it was rejected.
Response from Gerbs
<p>Hi Robert, we are sorry the welcome code was turned down at checkout. That should not have happened, and we have reached out to you by email to make it right.<br><br>With gratitude,<br>The Gerbs team</p>
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Verified Buyer
The site is ok, love the goodies.
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Verified Buyer
quick ansd easy
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Verified Buyer
Always great products, excellent customer service!
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Verified Buyer
unable to apply my gerbs points for the discount. Tried on my laptop and on my phone, something is not working with your site.
Response from Gerbs
<p>Hi Laura, we are sorry your Gerbs points would not apply at checkout. You earned them and you should be able to use them. We are emailing you to get this fixed. <br> <br>With gratitude, <br>The Gerbs team</p>
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Verified Buyer
The formatting was an issue in creating my account. Words were on top of each other, making it hard to know how to proceed once my info was entered. I had to circle through multiple times before finally pressing "enter" because I could not find a "submit" button. I *LOVE* that you exist and think your prices are reasonable! Thank you!
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Verified Buyer
This was a rather interesting ordering experience. I created an account, except I'm not sure if I actually did. I guess I'll find out sometime!
Response from Gerbs
<p>Hi Jon, thank you for your order and for telling us about the account step. Nobody should finish checkout unsure whether an account was created. You caught us in the midst of a system upgrade and we apologize for the confusion.<br> <br>With gratitude, <br>The Gerbs team</p>
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Verified Buyer
Online was fine, I'll know more after I see my nuts
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Verified Buyer
This is my fourth order with gerbs and I have loved every product so far. Looking forward to trying them all. I don't have allergies but I am trying to eat clean and I figure if I'm starting with allergy-free and kosher food I'm off to a good start
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Verified Buyer
Always a great experience
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Verified Buyer
I love that your items are gluten free and also free from all other allergens. I can no longer have gluten and my future daughter-in-law has a severe nut allergy. It is hard to find quality products that are both!
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Reviews are collected independently by Shopper Approved from verified Gerbs customers when they place an order, with a follow-up invitation about 12 days later.
