- 5 star 134
- 4 star 22
- 3 star 4
- 2 star 3
- 1 star 1
What customers wrote
Showing 122 reviews with written feedback, out of 164 total ratings.
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Verified Buyer
good experience
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Verified Buyer
love the new website!! love your products!
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Verified Buyer
Ttt
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Verified Buyer
Easy
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Verified Buyer
Flower seeds are fresh, I like it a lot
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Verified Buyer
I have been purchasing from them for yrs. Never disappointed
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Verified Buyer
New website is great!!
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Verified Buyer
It is very easy to order online.
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Verified Buyer
Love your products and service. Thank you.
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Verified Buyer
Because of a 20 yo injury that was largely untreated, to be sure it was disbelieved by the many doctors after my workman comp case was closed tho i could barely walk at the time, I have been suffering from major inflammation. Changing my diet has proved that it truly matters-sugar, nightshades, and nuts are all either inflammatory for me or cause insulin ups and downs esp in the case of nuts. It is a slow process, but i can feel the inflammation lifting. Gerbs really is a shining gem in the sustenance department!! A giant step to reclaiming our temples!
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Verified Buyer
Shopping was great and easy. Need a quick turnaround because I am leaving out of state Friday so I’m hoping this gets here before I leave as I will need it for traveling.
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Verified Buyer
I’m excited to try your products, as they are the first I’ve been able to find that are safe for me to consume, as I have a lot of the common allergens you are free of.
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Verified Buyer
So far, so good.
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Verified Buyer
good
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Verified Buyer
Thank you for working on your ordering platform! It has come a long way and made the ordering process much simpler.
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Verified Buyer
Fast and efficient
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Verified Buyer
Feel safe, feel free!
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Verified Buyer
Great experience ordering. Great products.
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Verified Buyer
Looking forward to delivery
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Verified Buyer
easy peasy
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Verified Buyer
Product is great! Wish shipping wasn't as much as the product 🙁
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Verified Buyer
Glad to find certified dairy free dutch process cocoa
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Verified Buyer
Easy to shop and love the none flashy easy to navigate store.
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Verified Buyer
We are so thankful for your products!
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Verified Buyer
Good
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Verified Buyer
I almost bailed because it wouldn't let me choose my state, but I backed up and started over and it worked. Love your product!
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Verified Buyer
I have no comment
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Verified Buyer
Shipping is too high
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Verified Buyer
Great resource for allergy sufferers.
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Verified Buyer
I love your products!
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Verified Buyer
I love the products from Gerbs and they have made it easier to shop on line with them.
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Verified Buyer
Buying direct from Gerbs is less expensive than Walmart with faster delivery.
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Verified Buyer
You guys are the bees knees!! Thank you for creating safe food for us!! 🙂
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Verified Buyer
...
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Verified Buyer
Very expensive, but reliable for life threatening allergies.
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Verified Buyer
Please send my free shipping to the ups store, I have noted in my order, so I can pick this up with no problems.
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Verified Buyer
Great! Fast and easy to do. Product always fresh and exactly as advertised! Been ordering from Gerbs for years!
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Verified Buyer
The website can be glitchy sometimes but I love your products so I persevere!
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Verified Buyer
Great! Loving all the allergen-free options. I haven't found this anywhere else!
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Verified Buyer
Thanks
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Verified Buyer
Thank you!!!!!!
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Verified Buyer
Found the items I wanted. This is my 2nd order. Loved my last order of pumpkin seeds. 🙂
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Verified Buyer
Good company with great products and clean manufacturing processes.
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Verified Buyer
I love Gerbs! Great product and nice to have an allergen free source.
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Verified Buyer
Your company is very appreciated. Quality is excellent
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Verified Buyer
Always appreciate the quality of products.
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Verified Buyer
Easy to order and products arrive in good condition.
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Verified Buyer
Excellent product and service
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Verified Buyer
love you guys!! Amazing cherries & so easy to order. Thank you
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Verified Buyer
Good experience. A little slow.
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Verified Buyer
Well done! The process is logical, direct and effecient.
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Verified Buyer
Husband loves Super 7 Seed Mix in his fruit and yogurt in the morning
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Verified Buyer
Love!
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Verified Buyer
Good experience
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Verified Buyer
Finding tasty allergen free products are super expensive...don't buy that frequently as it is cost prohibitive. Great product!
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Verified Buyer
As always, easy breezy!
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Verified Buyer
System keeps changing. Frustrating.
Response from Gerbs
<p>Hi Charmion, thank you for telling us. Changes to the site should make ordering easier, not more frustrating. We recently changed how signing in works, and you can now sign in with a one-time code sent to your email. We apologize for the disruption, and we have reached out to you by email as well.<br><br>With gratitude,<br>The Gerbs team</p>
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Verified Buyer
So far my place for allergy free for all time. Thank you.
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Verified Buyer
Nice
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Verified Buyer
So thankful for safe options to eat as I am very sensitive to gluten.
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Verified Buyer
excellent shopping experience
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Verified Buyer
You guys, this new website thst came up on my phone is SO MUCH BETTER! The old site was so hard to navigate that I honestly kind of dreaded it. As a long time customer, THANK YOU!
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Verified Buyer
Glad to find the fruit couldn't find it anywhere else especially the diced mango.
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Verified Buyer
I love the shells
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Verified Buyer
I tried to change half of my order immediately after I made it by emailing back and calling several times. Customer service was non-existent. I am happy with the 4LB lightly salted jumbo pumpkin seeds that I received.
Response from Gerbs
<p>Hi Gerard, you asked us to change your order and nobody answered your emails or calls. That is on us, and we are sorry. We are glad you are enjoying the lightly salted seeds, and we have reached out to you by email to make this right.<br><br>With gratitude,<br>The Gerbs team</p>
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Verified Buyer
I buy pumpkin seeds and blueberries. Products are always consistent
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Verified Buyer
Just saw a post on instagram last night. My one son has anaphylactic food allergies to dairy, eggs and all nuts. Very excited I found your company. Just placed my first order. Looking forward to making some great recipes with your products. Thank you
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Verified Buyer
Love and appreciate gerbs so much!
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Verified Buyer
simple and easy ordering..especially enjoy having Apple Pay available
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Verified Buyer
I love Gerbs!
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Verified Buyer
Fantastic experience. Couldn't be better.
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Verified Buyer
We have received several orders and are really happy to have a nut free option!
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Verified Buyer
While I am happy with the products I don't like the Handling Fees! Excessive and something I never see when I purchase similar products from other vendors
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Verified Buyer
I need to bring a recipe to a nut free friend's house so I found your site in Cht GPT and thought I'd give it a try. I read the back nutrition warnings for the items I have and they were made in a facility that shares equipment. I hope these are a hit!
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Verified Buyer
Very Good
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Verified Buyer
I truly appreciate being able to shop for nut-free, safe products. With my many food allergies I know I can rely on and trust your products. I’m happy to support local businesses and products made right here in the U.S.A. I haven’t shopped your site since April and I like the new design of your website; it makes it easier to shop on my iPhone. A huge Thank You to everyone at Gerbs for all you do to provide fresh and delicious nut-free products.I appreciate you!
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Verified Buyer
I didn't receive the 15% discount for adding my phone number.
Response from Gerbs
<p>Hi Russell. Thanks so much for the feedback. We will reach out to you by email to get this squared away.</p>
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Verified Buyer
The website was super easy to navigate through and of course amazing products!
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Verified Buyer
I enjoy my Super 10 often with plain Greek yogurt for an amazing meal!!
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Verified Buyer
I'm a new customer.
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Verified Buyer
Simple website, got to where I needed to go. Please don't complicate the website in the future
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Verified Buyer
VERY excited to try these allergen free products (so difficult to find). Thanks Gerbs!
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Verified Buyer
quick
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Verified Buyer
Great! Very easy to use!
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Verified Buyer
Excellent guarantee regarding other allergens.
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Verified Buyer
Overall satisfaction
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Verified Buyer
My rewards would not work. I have not been able to use them and they expire, and they won't apply to orders.
Response from Gerbs
<p>Hi Tanya. We are so sorry to hear about this. We will follow up by email to address this.</p>
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Verified Buyer
My shopping experience is excellent. So happy for these products that are allergen free as my daughter has allergies to all nuts and all seafood. Thank you so very much.
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Verified Buyer
I love all of your products that I have tried so far. The all purpose flour has an amazing flavor and not like typical allergy friendly flours.
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Verified Buyer
I have your pumpkin seed product, it is so good!
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Verified Buyer
I believe you should offer free shipping for longtime, frequent shoppers.
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Verified Buyer
Great products. Easy checkout process.
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Verified Buyer
Wide variety. Quality products.
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Verified Buyer
Nice
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Verified Buyer
I thought since this was my first order I would get a 10% discount but it didn’t show up and wasnt a deal breaker, still ordered. Thx
Response from Gerbs
<p>Hi Betty. Thanks so much for the great review and your patience. The discount code for new shoppers is sent to your email address. We have updated the verbiage to make this more clear. I followed up with an email with a discount code for your next purchase. Thank you!</p>
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Verified Buyer
Great! Great to find nut free
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Verified Buyer
My son has 5 of the top allergens. I've been researching for a while and finally found your foods and I can't tell you how grateful I am. Thank you!
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Verified Buyer
Looking forward to trying product. Navigating the site was easy.
Response from Gerbs
<p>Thanks for the kind words Robert! We've really put a lot of thought and effort into our site redesign. We are excited so to hear that you're enjoying the experience!</p>
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Verified Buyer
I have ordered from Gerb's several times. The quality of the product is exceptional.
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Verified Buyer
i received real person help from Ethan Thank you!!
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Verified Buyer
The super 7 seed mix is great , I eat the seeds everyday
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Verified Buyer
I'm glad to find your website and excited for my first order!
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Verified Buyer
So grateful to find a company that understands the challenges of living with food allergies. Your dedication to keeping your facility allergy free is highly appreciated.
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Verified Buyer
Products are great, delivery timely. Website sometimes has some glitches e.g. showing delivered orders as still processing.
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Verified Buyer
Great and glad you are allergen free!
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Verified Buyer
You made it possible for my daughter to have granola for the first time ever. And she’s almost 21! Thank you so much for all you do.
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Verified Buyer
I love the improvements to the website! Very user friendly now.
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Verified Buyer
The website interface is glitchy and frustrating.
Response from Gerbs
<p>Hi Nicholas, thank you for the honest feedback. A glitchy site makes a simple order harder than it should be. You caught us in the midst of a system upgrade, and we apologize for the frustration. We have reached out to you by email as well.<br><br>With gratitude,<br>The Gerbs team</p>
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Verified Buyer
Payment setup is sometimes mysterious.
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Verified Buyer
Quick Convenient Comprehensive
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Verified Buyer
I got some defective oats from one of my last orders. Some of the oats in the bag still had the hulls on them. It ruined the cookies I made. Its only 1 of 2 bad experiences I've had since I've been buying your products over the last 9-ish years. But, I sent an email about it and never got a response. So, that was disappointing. But overall, I love Gerbs. I only buy my cocoa, oats and snack items from you guys. I have a life threatening soy allergy... it can be tricky to find safe food. And, I trust your company. Plus, you literally have the best dried fruits around. I appreciate you guys.
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Verified Buyer
I attempted to use the offered "WELCOME10" coupon and it was rejected.
Response from Gerbs
<p>Hi Robert, we are sorry the welcome code was turned down at checkout. That should not have happened, and we have reached out to you by email to make it right.<br><br>With gratitude,<br>The Gerbs team</p>
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Verified Buyer
The site is ok, love the goodies.
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Verified Buyer
quick ansd easy
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Verified Buyer
Always great products, excellent customer service!
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Verified Buyer
unable to apply my gerbs points for the discount. Tried on my laptop and on my phone, something is not working with your site.
Response from Gerbs
<p>Hi Laura, we are sorry your Gerbs points would not apply at checkout. You earned them and you should be able to use them. We are emailing you to get this fixed. <br> <br>With gratitude, <br>The Gerbs team</p>
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Verified Buyer
The formatting was an issue in creating my account. Words were on top of each other, making it hard to know how to proceed once my info was entered. I had to circle through multiple times before finally pressing "enter" because I could not find a "submit" button. I *LOVE* that you exist and think your prices are reasonable! Thank you!
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Verified Buyer
This was a rather interesting ordering experience. I created an account, except I'm not sure if I actually did. I guess I'll find out sometime!
Response from Gerbs
<p>Hi Jon, thank you for your order and for telling us about the account step. Nobody should finish checkout unsure whether an account was created. You caught us in the midst of a system upgrade and we apologize for the confusion.<br> <br>With gratitude, <br>The Gerbs team</p>
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Verified Buyer
Online was fine, I'll know more after I see my nuts
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Verified Buyer
This is my fourth order with gerbs and I have loved every product so far. Looking forward to trying them all. I don't have allergies but I am trying to eat clean and I figure if I'm starting with allergy-free and kosher food I'm off to a good start
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Verified Buyer
Always a great experience
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Verified Buyer
I love that your items are gluten free and also free from all other allergens. I can no longer have gluten and my future daughter-in-law has a severe nut allergy. It is hard to find quality products that are both!
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Reviews are collected independently by Shopper Approved from verified Gerbs customers after their order is delivered.