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Customer Reviews

4.8

from 184 verified ratings

See our Shopper Approved certificate
  • 5 star 153
  • 4 star 23
  • 3 star 4
  • 2 star 3
  • 1 star 1

What customers wrote

Showing 142 reviews with written feedback, out of 184 total ratings.

  • Verified Buyer

    Discounts are confusing

    Joel H. GA

  • Verified Buyer

    Very easy and reliable

    Justine G. NY

  • Verified Buyer

    Easy and quick.

    Julie P. MN

  • Verified Buyer

    Love the dried fruit that has many uses.

    Mike C. IN

  • Verified Buyer

    Peanut allergy in my house. Great place to shop!

    John W. RI

  • Verified Buyer

    Good

    Joe C. NY

  • Verified Buyer

    This website is super user friendly and easy to place orders

    Kim C. OH

  • Verified Buyer

    Sooo pleased that you just sent a code to use for anccess, instead of requesting an ALWAYS FORGOTTEN PASSWORD. EVERYONE SHOULD TRY THAT.

    Herbert D. OH

  • Verified Buyer

    Good Product

    Luis H. TX

  • Verified Buyer

    Great!

    Anonymous PA

  • Verified Buyer

    Easy site to navigate and complete my shopping experience

    Milja H. IL

  • Verified Buyer

    I love pumpkin seeds.

    Arthur C. TX

  • Verified Buyer

    Nut free. And very good quality

    Timothy T. TX

  • Verified Buyer

    it worked out well, thanks.

    Michael K. MI

  • Verified Buyer

    Thank for providing nut free granola and seeds

    Shana M. MA

  • Verified Buyer

    Ordering was easy and there were plenty of options

    JoAnn G. NJ

  • Verified Buyer

    Thank you!

    Margo W. OH

  • Verified Buyer

    Great worry-free products 10/10 totally recommend

    Melissa G. MI

  • Verified Buyer

    I love that Gerbs is an American company that offers so many allergy-friendly items that I can't find in my local stores! The website is quick and easy to use, and I love that I can pay with PayPal for added security.

    Heather C. KY

  • Verified Buyer

    Pumpkin seeds are delicious

    Erica S. TX

  • Verified Buyer

    The ordering experience went smoothly and quickly. I prefer to order my pumpkin seeds directly from Gerbs instead of through Amazon. Although I'll order your Gerbs pepitas from Amazon in a pinch. Your pepitas are the best!

    Bridget S. CT

  • Verified Buyer

    Best deal on good priducts

    Teresa W. TX

  • Verified Buyer

    good experience

    Michael P. MA

  • Verified Buyer

    love the new website!! love your products!

    Tara M. NY

  • Verified Buyer

    Ttt

    Charles S. NY

  • Verified Buyer

    Easy

    Barry B. MS

  • Verified Buyer

    Flower seeds are fresh, I like it a lot

    Tinia S. IA

  • Verified Buyer

    I have been purchasing from them for yrs. Never disappointed

    Thomas S. NM

  • Verified Buyer

    New website is great!!

    Erica M. OH

  • Verified Buyer

    It is very easy to order online.

    Tiffany W. CT

  • Verified Buyer

    Love your products and service. Thank you.

    Lisa R. OR

  • Verified Buyer

    Because of a 20 yo injury that was largely untreated, to be sure it was disbelieved by the many doctors after my workman comp case was closed tho i could barely walk at the time, I have been suffering from major inflammation. Changing my diet has proved that it truly matters-sugar, nightshades, and nuts are all either inflammatory for me or cause insulin ups and downs esp in the case of nuts. It is a slow process, but i can feel the inflammation lifting. Gerbs really is a shining gem in the sustenance department!! A giant step to reclaiming our temples!

    Gabriel H. OR

  • Verified Buyer

    Shopping was great and easy. Need a quick turnaround because I am leaving out of state Friday so I’m hoping this gets here before I leave as I will need it for traveling.

    Vivian W. AZ

  • Verified Buyer

    I’m excited to try your products, as they are the first I’ve been able to find that are safe for me to consume, as I have a lot of the common allergens you are free of.

    Jennifer B. MA

  • Verified Buyer

    So far, so good.

    Gerard V. NY

  • Verified Buyer

    good

    Kazi F. NY

  • Verified Buyer

    Thank you for working on your ordering platform! It has come a long way and made the ordering process much simpler.

    Kelly K. GA

  • Verified Buyer

    Fast and efficient

    Greg G. NY

  • Verified Buyer

    Feel safe, feel free!

    Wendy L. TN

  • Verified Buyer

    Great experience ordering. Great products.

    Olga C. FL

  • Verified Buyer

    Looking forward to delivery

    Justin M. TX

  • Verified Buyer

    easy peasy

    Christina W. RI

  • Verified Buyer

    Product is great! Wish shipping wasn't as much as the product 🙁

    Maria P. CA

  • Verified Buyer

    Glad to find certified dairy free dutch process cocoa

    Jennifer P. CO

  • Verified Buyer

    Easy to shop and love the none flashy easy to navigate store.

    Jonathan H. KY

  • Verified Buyer

    We are so thankful for your products!

    Alison S. IL

  • Verified Buyer

    I almost bailed because it wouldn't let me choose my state, but I backed up and started over and it worked. Love your product!

    Margaret J. WV

  • Verified Buyer

    I have no comment

    LeeAnne B. VA

  • Verified Buyer

    Shipping is too high

    Lanelle O. TX

  • Verified Buyer

    Great resource for allergy sufferers.

    Jen W. PA

  • Verified Buyer

    I love your products!

    Deborah S. FL

  • Verified Buyer

    I love the products from Gerbs and they have made it easier to shop on line with them.

    Gwendolyn S. PA

  • Verified Buyer

    Buying direct from Gerbs is less expensive than Walmart with faster delivery.

    Robert D. ME

  • Verified Buyer

    You guys are the bees knees!! Thank you for creating safe food for us!! 🙂

    Morgan W. ME

  • Verified Buyer

    ...

    Lynn OH

  • Verified Buyer

    Very expensive, but reliable for life threatening allergies.

    Cynthia W. MS

  • Verified Buyer

    Great! Fast and easy to do. Product always fresh and exactly as advertised! Been ordering from Gerbs for years!

    Sharon R. MI

  • Verified Buyer

    The website can be glitchy sometimes but I love your products so I persevere!

    Joan M. MI

  • Verified Buyer

    Great! Loving all the allergen-free options. I haven't found this anywhere else!

    Elizabeth R. PA

  • Verified Buyer

    Thanks

    Rebecca R. AL

  • Verified Buyer

    Thank you!!!!!!

    Colleen P. WA

  • Verified Buyer

    Found the items I wanted. This is my 2nd order. Loved my last order of pumpkin seeds. 🙂

    Miren A. IA

  • Verified Buyer

    Good company with great products and clean manufacturing processes.

    Joleen M. WI

  • Verified Buyer

    I love Gerbs! Great product and nice to have an allergen free source.

    Sarah B. CA

  • Verified Buyer

    Your company is very appreciated. Quality is excellent

    Roycelyn B. GA

  • Verified Buyer

    Always appreciate the quality of products.

    Jeff O. PA

  • Verified Buyer

    Easy to order and products arrive in good condition.

    Karin T. OH

  • Verified Buyer

    Excellent product and service

    Karen D. MA

  • Verified Buyer

    love you guys!! Amazing cherries & so easy to order. Thank you

    Darrell L. MI

  • Verified Buyer

    Good experience. A little slow.

    Marilyn M. NY

  • Verified Buyer

    Well done! The process is logical, direct and effecient.

    William S. FL

  • Verified Buyer

    Husband loves Super 7 Seed Mix in his fruit and yogurt in the morning

    Julie G. CA

  • Verified Buyer

    Love!

    Leesa W. NC

  • Verified Buyer

    Good experience

    Sheldon C. TX

  • Verified Buyer

    Finding tasty allergen free products are super expensive...don't buy that frequently as it is cost prohibitive. Great product!

    Kathryn K. IL

  • Verified Buyer

    As always, easy breezy!

    Emaria M. MD

  • Verified Buyer

    System keeps changing. Frustrating.

    Charmion H. GA

    Response from Gerbs

    <p>Hi Charmion, thank you for telling us. Changes to the site should make ordering easier, not more frustrating. We recently changed how signing in works, and you can now sign in with a one-time code sent to your email. We apologize for the disruption, and we have reached out to you by email as well.<br><br>With gratitude,<br>The Gerbs team</p>

  • Verified Buyer

    So far my place for allergy free for all time. Thank you.

    Sharon B. IL

  • Verified Buyer

    Nice

    Carole H. CO

  • Verified Buyer

    So thankful for safe options to eat as I am very sensitive to gluten.

    Rebecca WI

  • Verified Buyer

    excellent shopping experience

    Mark M. CA

  • Verified Buyer

    You guys, this new website thst came up on my phone is SO MUCH BETTER! The old site was so hard to navigate that I honestly kind of dreaded it. As a long time customer, THANK YOU!

    Carla G. WI

  • Verified Buyer

    Glad to find the fruit couldn't find it anywhere else especially the diced mango.

    Edwina A. CA

  • Verified Buyer

    I love the shells

    Shyamsunder B. NY

  • Verified Buyer

    I tried to change half of my order immediately after I made it by emailing back and calling several times. Customer service was non-existent. I am happy with the 4LB lightly salted jumbo pumpkin seeds that I received.

    Gerard KS

    Response from Gerbs

    <p>Hi Gerard, you asked us to change your order and nobody answered your emails or calls. That is on us, and we are sorry. We are glad you are enjoying the lightly salted seeds, and we have reached out to you by email to make this right.<br><br>With gratitude,<br>The Gerbs team</p>

  • Verified Buyer

    I buy pumpkin seeds and blueberries. Products are always consistent

    Rick S. ME

  • Verified Buyer

    Just saw a post on instagram last night. My one son has anaphylactic food allergies to dairy, eggs and all nuts. Very excited I found your company. Just placed my first order. Looking forward to making some great recipes with your products. Thank you

    Gina C. FL

  • Verified Buyer

    Love and appreciate gerbs so much!

    Bree M. IN

  • Verified Buyer

    simple and easy ordering..especially enjoy having Apple Pay available

    Thomas A. FL

  • Verified Buyer

    I love Gerbs!

    Dawn FL

  • Verified Buyer

    Fantastic experience. Couldn't be better.

    Michael T. RI

  • Verified Buyer

    We have received several orders and are really happy to have a nut free option!

    Jason F. CT

  • Verified Buyer

    While I am happy with the products I don't like the Handling Fees! Excessive and something I never see when I purchase similar products from other vendors

    Karen S. WI

  • Verified Buyer

    I need to bring a recipe to a nut free friend's house so I found your site in Cht GPT and thought I'd give it a try. I read the back nutrition warnings for the items I have and they were made in a facility that shares equipment. I hope these are a hit!

    Jeannine K. MA

  • Verified Buyer

    Very Good

    Cynthia M. NY

  • Verified Buyer

    I truly appreciate being able to shop for nut-free, safe products. With my many food allergies I know I can rely on and trust your products. I’m happy to support local businesses and products made right here in the U.S.A. I haven’t shopped your site since April and I like the new design of your website; it makes it easier to shop on my iPhone. A huge Thank You to everyone at Gerbs for all you do to provide fresh and delicious nut-free products.I appreciate you!

    Marlys V. MA

  • Verified Buyer

    I didn't receive the 15% discount for adding my phone number.

    Russell C. NJ

    Response from Gerbs

    <p>Hi Russell. Thanks so much for the feedback. We will reach out to you by email to get this squared away.</p>

  • Verified Buyer

    The website was super easy to navigate through and of course amazing products!

    Tiffany W. CT

  • Verified Buyer

    I enjoy my Super 10 often with plain Greek yogurt for an amazing meal!!

    Rene B. AL

  • Verified Buyer

    I'm a new customer.

    Thomas C. MO

  • Verified Buyer

    Simple website, got to where I needed to go. Please don't complicate the website in the future

    Steven M. NC

  • Verified Buyer

    VERY excited to try these allergen free products (so difficult to find). Thanks Gerbs!

    Carla M. WI

  • Verified Buyer

    quick

    Aaron D. MS

  • Verified Buyer

    Great! Very easy to use!

    Elizabeth R. PA

  • Verified Buyer

    Excellent guarantee regarding other allergens.

    Deirdre S. NJ

  • Verified Buyer

    Overall satisfaction

    Charles S. MA

  • Verified Buyer

    My rewards would not work. I have not been able to use them and they expire, and they won't apply to orders.

    Tanya O. VA

    Response from Gerbs

    <p>Hi Tanya. We are so sorry to hear about this. We will follow up by email to address this.</p>

  • Verified Buyer

    My shopping experience is excellent. So happy for these products that are allergen free as my daughter has allergies to all nuts and all seafood. Thank you so very much.

    Nirmala N. ON, CA

  • Verified Buyer

    I love all of your products that I have tried so far. The all purpose flour has an amazing flavor and not like typical allergy friendly flours.

    Kerri C. AL

  • Verified Buyer

    I have your pumpkin seed product, it is so good!

    Deborah S. FL

  • Verified Buyer

    I believe you should offer free shipping for longtime, frequent shoppers.

    LeeAnne B. VA

  • Verified Buyer

    Great products. Easy checkout process.

    Kimberly H. IL

  • Verified Buyer

    Wide variety. Quality products.

    Judy C. KS

  • Verified Buyer

    Nice

    Robert C. TX

  • Verified Buyer

    I thought since this was my first order I would get a 10% discount but it didn’t show up and wasnt a deal breaker, still ordered. Thx

    Betty S. NY

    Response from Gerbs

    <p>Hi Betty. Thanks so much for the great review and your patience. The discount code for new shoppers is sent to your email address. We have updated the verbiage to make this more clear. I followed up with an email with a discount code for your next purchase. Thank you!</p>

  • Verified Buyer

    Great! Great to find nut free

    Michelle L. TX

  • Verified Buyer

    My son has 5 of the top allergens. I've been researching for a while and finally found your foods and I can't tell you how grateful I am. Thank you!

    Morgan W. ME

  • Verified Buyer

    Looking forward to trying product. Navigating the site was easy.

    Robert F. IL

    Response from Gerbs

    <p>Thanks for the kind words Robert! We've really put a lot of thought and effort into our site redesign. We are excited so to hear that you're enjoying the experience!</p>

  • Verified Buyer

    I have ordered from Gerb's several times. The quality of the product is exceptional.

    Leslie PA

  • Verified Buyer

    i received real person help from Ethan Thank you!!

    Marian B. CT

  • Verified Buyer

    The super 7 seed mix is great , I eat the seeds everyday

    Rebecca R. AL

  • Verified Buyer

    I'm glad to find your website and excited for my first order!

    Katelin M. OH

  • Verified Buyer

    So grateful to find a company that understands the challenges of living with food allergies. Your dedication to keeping your facility allergy free is highly appreciated.

    Stephanie W. MI

  • Verified Buyer

    Products are great, delivery timely. Website sometimes has some glitches e.g. showing delivered orders as still processing.

    Mary B. NJ

  • Verified Buyer

    Great and glad you are allergen free!

    Matthew P. MI

  • Verified Buyer

    You made it possible for my daughter to have granola for the first time ever. And she’s almost 21! Thank you so much for all you do.

    Shannon W. NE

  • Verified Buyer

    I love the improvements to the website! Very user friendly now.

    Angie W. WA

  • Verified Buyer

    The website interface is glitchy and frustrating.

    Nicholas M. WA

    Response from Gerbs

    <p>Hi Nicholas, thank you for the honest feedback. A glitchy site makes a simple order harder than it should be. You caught us in the midst of a system upgrade, and we apologize for the frustration. We have reached out to you by email as well.<br><br>With gratitude,<br>The Gerbs team</p>

  • Verified Buyer

    Payment setup is sometimes mysterious.

    Ed S. DC

  • Verified Buyer

    Quick Convenient Comprehensive

    Delmas C. NY

  • Verified Buyer

    I got some defective oats from one of my last orders. Some of the oats in the bag still had the hulls on them. It ruined the cookies I made. Its only 1 of 2 bad experiences I've had since I've been buying your products over the last 9-ish years. But, I sent an email about it and never got a response. So, that was disappointing. But overall, I love Gerbs. I only buy my cocoa, oats and snack items from you guys. I have a life threatening soy allergy... it can be tricky to find safe food. And, I trust your company. Plus, you literally have the best dried fruits around. I appreciate you guys.

    Erin H. NY

  • Verified Buyer

    I attempted to use the offered "WELCOME10" coupon and it was rejected.

    Robert P. AL

    Response from Gerbs

    <p>Hi Robert, we are sorry the welcome code was turned down at checkout. That should not have happened, and we have reached out to you by email to make it right.<br><br>With gratitude,<br>The Gerbs team</p>

  • Verified Buyer

    The site is ok, love the goodies.

    Tanya O. VA

  • Verified Buyer

    quick ansd easy

    Peter V. CT

  • Verified Buyer

    Always great products, excellent customer service!

    Elizabeth M. CT

  • Verified Buyer

    unable to apply my gerbs points for the discount. Tried on my laptop and on my phone, something is not working with your site.

    Laura P. OH

    Response from Gerbs

    <p>Hi Laura, we are sorry your Gerbs points would not apply at checkout. You earned them and you should be able to use them. We are emailing you to get this fixed. <br> <br>With gratitude, <br>The Gerbs team</p>

  • Verified Buyer

    The formatting was an issue in creating my account. Words were on top of each other, making it hard to know how to proceed once my info was entered. I had to circle through multiple times before finally pressing "enter" because I could not find a "submit" button. I *LOVE* that you exist and think your prices are reasonable! Thank you!

    Anonymous OR

  • Verified Buyer

    This was a rather interesting ordering experience. I created an account, except I'm not sure if I actually did. I guess I'll find out sometime!

    Jon Z. VA

    Response from Gerbs

    <p>Hi Jon, thank you for your order and for telling us about the account step. Nobody should finish checkout unsure whether an account was created. You caught us in the midst of a system upgrade and we apologize for the confusion.<br> <br>With gratitude, <br>The Gerbs team</p>

  • Verified Buyer

    Online was fine, I'll know more after I see my nuts

    Alex H. MN

  • Verified Buyer

    This is my fourth order with gerbs and I have loved every product so far. Looking forward to trying them all. I don't have allergies but I am trying to eat clean and I figure if I'm starting with allergy-free and kosher food I'm off to a good start

    Chris L. GA

  • Verified Buyer

    Always a great experience

    Kerry A. PA

  • Verified Buyer

    I love that your items are gluten free and also free from all other allergens. I can no longer have gluten and my future daughter-in-law has a severe nut allergy. It is hard to find quality products that are both!

    Victoria M. PA

Reviews are collected independently by Shopper Approved from verified Gerbs customers when they place an order, with a follow-up invitation about 12 days later.